FAQs

Some of the questions we receive are listed below.

If you don’t find the answer to your question, please Contact Us and we will be very happy to help you.

 

What is your Privacy Policy?

At Getting a Grip, we value your privacy and take it seriously. We will never give, lease, sell or otherwise disclose your personal information to any third party. Any information you give to us will be held with the utmost care. Read the full details of our Privacy Policy here

 

How does your 100% Money – Back Guarantee work?

If, after a whole year of using the tools and ideas in our products, tools, training, speeches, coaching and membership programme, you don’t find at least one great idea that saves you at least double the cost of your purchase, then we will refund your money plus you get to keep all the material!

Read what our clients say about how we have helped them free up time, improve their productivity, make more money and feel less stressed.

 

How safe is it for me to purchase from your website?

The security of your transaction is of utmost importance to us. All our credit card transactions are processed by DPS (Direct Payment Solutions), in a secure payment gateway. DPS is a global leader in online credit card processing through their Payment Express service.

Your credit card details are not seen or retained by Getting a Grip; they are handled by DPS and are only used when being transmitted to the appropriate credit card agency for processing.

 

What currency are your prices in?

All prices on our website are in New Zealand Dollars (NZD).

The price charged to our overseas customers will be determined by the exchange rate applied by the customer’s credit company at the time the transaction takes place.

As a guide you can check the current exchange rate for your currency on this Currency Converter website to see how much you’ll be paying in your own currency. However, this is only an estimate as your card issuer may have used a different exchange rate or applied extra charges.

 

What forms of payment do you accept for online orders?

We accept payment by Visa, Mastercard and American Express. All transactions are required to be made online. Unfortunately we are unable to accept credit card payments over the phone.

If you have a payment query, please Contact Us.

 

Do you offer discounts for multiple purchases?

We have put some great packages together that offer excellent value for money. Take a look on our Bargains page for these special offers. We are happy to look at developing new combo packs if you have a suggestion, so please don’t hesitate to Contact Us.

 

How quickly can you process and deliver my order?

We aim to process and dispatch all orders within 24 hours of receiving them, (Monday to Friday) provided the item is in stock. Full details of our shipping charges and delivery times are here.

 

Can you deliver items internationally?

Absolutely! Full details of our shipping charges and estimated delivery times are available here.

 

What are your Shipping and Delivery charges?

Charges are based on the delivery area (New Zealand North Island, New Zealand South Island, Australia or International) and the item you purchase (eg Sanity Packs and Quefiles have a higher cost than books, CDs and DVDs due to their size).

When you make a purchase from our online shop, at the ‘checkout’ page, you will be asked to select the relevant shipping method.

Full details of our shipping charges and estimated delivery times are available here.

 

Can I publish any of the articles on this website?

Our free articles cover a range of topics including time management and prioritisation, organisation skills, delegation, paper and information handling, work-life balance, leadership and stress.

Webmasters/Ezine Publishers: you are invited to use any of these articles in your publications or website. The only requirements are that we are included on your mailing list ([email protected]), and that you include the following, after each article you use.

Publishing Statement

If you’d like Robyn to write something specific for your industry, please email us with your request.

Read our large selection of free educational articles on time management and productivity here

 

What events and conferences can I book Robyn Pearce to speak at?

If you are looking to inspire people at your next conference, company seminar, training workshop, meeting, convention or event, Robyn Pearce is a dynamic motivational speaker that will have your audience walking away excited and motivated to change.

If your audience is involved with anything to do with productivity and efficiency (and most are!), Robyn Pearce’s “Getting A Grip On Time” message is just what they need to get past the stress, clutter and pressure of daily work. It gives them a lift and shows them simple alternatives that they can immediately apply. People constantly say, ‘That was the most practical session on the agenda – I could have listened to Robyn speaking for hours.”

No matter what type of organisation you are – business, education, farming, healthcare, government or service group – Robyn will quickly build rapport with your audience. She specialises in interaction and within minutes they feel as though she really understands their problems.

Robyn does thorough pre-event research and customises her motivational speeches for each organisation and situation.

If you are looking for a renowned keynote speaker with international credentials that will bring industry experience, knowledge, passion, humour, and unique and compelling stories to your event, then Robyn Pearce can help you.

View Robyn Pearce’s Speaking Topics here.

 

What is a Certified Speaking Professional (CSP)?

The Certified Speaking Professional (CSP) designation, established in 1980 by the National Speakers Association (NSA), is the speaking profession’s international measure of professional skill.

CSP is conferred by the US-based National Speakers Association and by the National Speakers Association of New Zealand only on those who have earned it by meeting strict criteria. This includes professional association, professional education, professional performance and professional business management standards.

Less than 10% of the speakers who belong to the The Global Speakers Federation (GSF) (formerly the International Federation for Professional Speakers) hold this professional designation.

Robyn Pearce was the first New Zealander to earn the designation of Certified Speaking Professional. There are currently only six other New Zealanders who hold the CSP designation.

 

Is there a minimum membership term for the Inner Circle Membership programme?

Not at all. You can cancel at any time, no penalty, no hassle, no problem!

Our Membership programme is totally ‘risk free’. Sign up today, and you will only pay $1 for the first month of membership. Plus, you will immediately receive 5 gifts worth $185 that you can keep for free, even if you decide not to continue receiving all the members’ benefits! Find out all about the Getting a Grip Inner Circle Membership programme here.

 

Who Can be Licenced to Use the Getting a Grip Training Materials & Guides?

We have created a complete training package on practical productivity and time management that is suitable for other trainers and facilitators to use, with or without special training. Those that would find them particularly useful include: Training companies, Coaches, In-house training and/or HR departments, Independent facilitators/trainers, Managers, Associations, Franchises, Schools, universities and colleges

Our comprehensive training programme is supported by a wealth of material – participant workbooks, comprehensive facilitator manuals, four books, audio CDs, a DVD and online support.

Read what topics are covered in the Getting a Grip Training Materials & Guides, and what’s in the Participant and Facilitator packs.

 

What is involved in becoming an Affiliate?

If you communicate with people who struggle with time management and who would benefit from our products and Membership programme, you may want to join the “Getting A Grip Affiliate Partnership”.

Simply refer friends, subscribers or visitors to our great range of products and whenever they make a purchase from GettingAGrip.com – you earn a commission (up to 30%).

Discover how much you can earn, how easy it is and all the support we provide, on our Getting A Grip Affiliate Partnership page.

 

Can I use NZTE Capability Development Vouchers for your Training Courses?

Yes, Getting a Grip Ltd offers services that are registered for the NZTE Capability Development Vouchers. We are a registered service provider with http://www.acceleratesuccess.co.nz/.

The NZTE voucher scheme makes it easier for small business owners and managers (with fewer than 50 employees) to access services that help build their management capabilities and accelerate the growth of their businesses.

Eligible businesses are able to use the vouchers to help them pay for qualifying services such as training workshops, courses and coaching.

Contact Us if you have any queries about using your NZTE Capability Development Vouchers for our training courses

If you would like to see if there are areas where undergoing training would assist your business, meeting with your local Regional Business Partner to perform a capability assessment is the first step. Find out more here.

 

How did Robyn become recognised world-wide as an expert in Time Management?

    • Self study, observation & inspiration. Robyn’s first time management course was a Day-Timer-style diary program, just to fix her own problems! Next came books, courses and observation of not only her own habits but also the habits of those around her.

    Just a few of those sources and inspiration (and some authors are now her friends and associates) are Merrill and Donna Douglass, Hyrum Smith, Alec McKenzie, The Franklin Diary system, The Daytimer system ,Stephen Covey, Brian Tracy, Kenneth Blanchard, Ann McGee-Cooper, Jim Collins, Lothar Siewert (Germany) , Tim Ferris, David Allen and Leo Babauta.

      • 20 years of world-wide validation. Robyn’s programs, systems and books have been validated by 20 years of day-to-day use by hundreds of thousands of people in many countries and industries; age ranges from 17-70, blue collar workers through to CEOs and senior executives, stay-at-home parents through to high-earning entrepreneurs.
      • Robyn is a specialist – not a generalist of many training topics. Many training companies have a small time management component in their suite of general business topics. Since it’s not their core focus they don’t have the time to keep up with the latest developments world-wide on this one topic.

      Because everything Robyn teaches starts from a time- and productivity- focus, she has far more depth of knowledge in this area than any generalist.
      She also networks regularly with the world’s top thought leaders in this topic.

        • Ongoing learning with people in the trenches. Every week Robyn and her team work with new people in a wide range of industries. As a result they can’t help but learn new things!

        Real people in the real world have been a valuable part of Robyn’s 20 year journey to discover how to be efficient, effective and productive and have a great life as well. She calls it the University of Life!

        • Personal experience of doing it wrong! Many courses are taught by people who’ve no personal experience of struggle. Robyn admits she has made all the mistakes in the book and speaks from very practical and pragmatic experience.
        • Daily life experience. Raising six kids (who arrived in a 9 year period), being actively involved with the lives of her sixteen grandchildren, running a successful business for many years and living a very full and enriching personal life – all this takes a bit of organization!




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        Client Testimonials

        Catalyst For Efficiency ImprovementsIt was great to introduce our two job-share receptionists to Robyn’s Getting a Grip on The Paper War text.  It became a catalyst for us to improve our administration proce..." Marie Collins, Business Manager, The NZ Institute of Plastic & Cosmetic Surgery

        Enhanced Efficiency Thank you for all the tips and words of advice you and your team have sent through.I have been constantly reading it and it does wonders to my line of work and also being a wife and mot..." Anaseini Liku, Communication & Media Coordinator, Ministry of Education, Cook Islands

        Clear Directions Enhance Use Of TimeI have just finished reading 'Getting a Grip on Time' and 'Getting a Grip on the Paper War'.  Particularly your book on 'Time' got me back on track, and during the day I catc..." Ingrid Geerlings, Owner, www.houseofmilk.com

        Leadership Book Helps To find the Real Me‘I’ve just been reading ‘Getting a grip on Leadership’.  It is very good and has had an impact on me.  I realised I’d lost my way a bit re who I am ..." Heather Millar, Manager, Professional Practice, Central North Island Kindergarten Association, New Zealand

        Additional $120,000 Billed After Time Management CourseI have personally known Robyn Pearce for around 16 years. From time to time my firm has contracted Robyn on a project basis to work with our professional staff as well as partners in the fi..." John Hackett, Partner, A J Park, New Zealand

        The Librarian Who Got Her Life Back!The kick-start that I needed was delivered by a velvet glove, but make no mistake the iron hand within the glove ensured that the message was received and understood. If you are going to spend some..." Heather Jenks, Associate University Librarian (Research and Learning Services), University of Canterbury

        Increasing Personal Confidence And Job ManagementHaving worked already very successfully with our NZ Team, Robyn's support of the Australian Team over a 12-month period was fundamental to helping us cope with increased day to day workload - espec..." Julia Braun, General Manager - Marketing, Beiersdorf Australia

        A Great Empathy And Affinity With PeopleI have used Robyn as an Executive Coach for key Senior Staff for a number of years now and couldn't recommend her more highly. I've found as people step up in the organisation they often struggle t..." Merilyn Havler, Then General Manager, Beiersdorf New Zealand

        An Increase of 30% In Gross Turnover Due To Better SystemsWhen we reviewed the progress made as a result of your concepts, a staggering number of them had become an integral part of our day to day business, collectively making a huge difference to our eff..." Wayne & Lisa Hughes, Occupational Therapy Helping Children, NSW, Australia

        Motivational And Thought Provoking SessionI'd like to highlight the benefits felt both by the staff members attending your sessions, and the motivational flow-on effects experienced throughout the Hotel.In the developmental sta..." Human Resources Manager, Wentworth Hotel (part of the Rydges chain)

        Successful Paper Management Seminar Thank you for your interesting and indeed challenging speech. I could see all the people who've ..." Australian Institute of Credit Managers, Sydney Branch

        Personalised Seminar For Long-term Results On behalf of the team at Strategic Lifestyle Management and our client Lend Lease I would..." SLM Conference and Incentive Manager, for client Lend Lease

        Excellent Skilful Presenter "Thank you for the practical and informative Time Management seminar you recently gave to our senior m..." HR Manager, ANA Hotel, Sydney

        Improve Your Organisation And Productivity The response to the program was extremely positive, with an average rating of 4.4 out of ..." Noel Cook, GM, Outdoor Network, Australia

        Organisational Skills Improve To Lift Productivity Your time management seminars are one of the best things we've ever done. Weeks l..." Centrelink, Dubbo, New South Wales

        Productivity Increased 50% Now several months later and my productivity has increased between 30% and 50%. I'm seeing more and bette..." Senior financial planner, IPAC, Australia

        Timesaving Techniques Learned A wonderful surprise to learn how much I had improved since the first programme with you nine months a..." National Sales Manager, Personal Insurance, GIO Australia

        Control Gained In Managing Time Feedback from the staff was very positive... all felt they had gained a great deal of control and di..." MD, C.Y. O'Connor College of TAFE, Northam, WA

        Immediate Action For Change A lot of great new ideas and some very good new tools that I shall start implementing immediately. Group Services Trainer, Adecco

        Increased Efficiency Saves 20-25 Minutes A Day "Many practical hints which helped me reorganise my office, to operate efficiently." ..." Senior Partner, Baldwins (Patent Attorneys)

        Invaluable Resources In Time Management Books I would like to take this opportunity to commend you on the flexibility of your approach, and..." Human Resources Manager, Professional Services Review, Canberra

        Self Management Crucial In Time Management You presented a most informative and challenging training session. Your ability to gain q..." Human Resources Manager, Independent Pricing & Regulatory Tribunal of NSW

        'Time Management Guru'! Once again you combine an enthusiastic presentation style with useful tips and techniques. Succinct and fun ..." Manager - Training & Development, Real Estate Institute of NSW

        Beneficial Time Management Ideas Your presentation was brilliant, and your thoughts on how to make time management beneficial to eve..." Barbara McCarthy, President, Chatswood Chamber of Commerce, Sydney

        Informative And Energising Speech We could not have chosen better. Your contribution was just what we wanted and needed, and I was t..." Raewyn James, Tamaki Teachers' Conference

        Positive Feedback For Speech Robyn, you gave a fantastic speech, and I am still having positive feedback about your talk to this day..." Sales and Marketing Co-ordinator, Swiss Grand Hotel, Bondi, and co-ordinator of Eastern Suburbs Women's Breakfast

        Work Life Balance Put Into Practice I know everyone who attended was fascinated by all your planning tips and I know many have put t..." Solo Home Business Network, Sydney

        IT Company Gains Insight Into Effective Time Management We were very impressed... everyone gained considerable insight to effective ..." MD, IT software company, Auckland

        Professional Approach Reinforces Time Management Principles Following a number of very positive reference checks we invited Robyn Pe..." Godfrey Pembroke National Conference, Hobart, Tasmania

        Staff Queue For Time Management Tips! "Thank you! I'm sure you could tell from everyone's enthusiasm that they enjoyed your presenta..." Programme Director, Pioneer SWAP

        Specific Personalised Advice Benefits Group Robyn gave much more than the professional information imparted in this kind of session...." Principal Heritage Officer, Heritage Council NSW

        They're 'screaming for more'! Thanks for your wonderful presentation. I've had a lot of positive feedback from our staff, and they c..." GM's assistant, Austereo, Australia

        L.J. Hooker Predicts Great Success In Using Their Time Your down-to-earth common sense certainly hit home to a lot of people, and the feedba..." Lyn McDermott, Ass. Director, Marketing and Communication, L.J. Hooker Ltd

        5 Stars For Time Management Course Robyn, in light of this morning's session (and comments about short emails!) I could leave it the..." Wilf Marley, Principal, Marley Loft Systems (Accountants)

        Simple Practical Action Steps For Work Life Balance We've had great feedback since your last session with the NZ Institute of Charte..." Denise Bovaird, Past President, New Zealand Institute of Chartered Accountants

        Improved Focus And Concentration After Time Management Course Since your time management course our managers have found that they ca..." John Moore, Then-HR Manager, International Cricket Council, Dubai

        Jam-packed Personalised Seminar Very Effective   Robyn spoke to four of my Academy groups in the space of 11 days. I wa..." Barrie Barrett, Chairman, Academy for Chief Executives, United Kingdom

        Awesome says Law Clerk, Bell Gully I just thought I'd spend a few minutes in the Proactive/Value-adding quadrant and let you know ho..." Law Clerk, Bell Gully, New Zealand

        Excellent 'Management' Course, As Well As 'Time Management' I would like to extend a huge thank you for making your valuable time av..." David Greenslade, Managing Director, Strategi, New Zealand

        We've Regained 30% Of The Time We Used to Lose! Since we worked with Robyn 5 months ago our team of 12 underwriters and support staf..." Senior Underwriter, QBE Insurance, New Zealand

        Fantastic Course - Team Feedback Extremely Positive! Thanks very much for the Time Management programme you have conducted over the ..." Gareth McCulloch, National Sales Manager, Southern Hospitality Limited

         
        Timely appointment scheduling system