Delegation

Are You Encouraging Laziness?

23 August 2016

Laurie has mid-level responsibilities in an IT firm. It’s fast-paced, the firm is growing fast, new faces keep showing up every week, and an underlying sense of organised chaos permeates the whole firm of about 200 people. He’s one of the more experienced team members. So you won’t be surprised to hear that newer staff […]

 

The Magic Bullet That Will Give You More Time

28 April 2016

 Before I tell you what it is, try these questions: Do you have all the energy you want, every day? Do you get all your work done smoothly and efficiently every day? Is your work/life balance exactly as you desire? Typically, most people will answer ‘no’. Instead, life seems to get busier, work/life balance becomes […]

 

‘I Never Seem To Get To The Big Jobs!’

1 March 2016

Like many beginning business owners, Derek was feeling overwhelmed.  As you’ll know if you’ve ever started a business, there are so many details to handle. His question to me: ‘I know there are some key tasks that, if I get started on them, will make a long-term difference. But there are so many immediate tasks […]

 

type away Delegation is not a one-stage process

Delegation Is Not A One-Stage Process

11 February 2016

Ben is a mid-level manager with a team of four, all relatively new in their positions. ‘They need less help than last year, but I still get quite a lot of interruptions asking for things that I think they could have done a bit more work on. It seems they rely on me quite a […]

 

Robyn Pearce: Keys to Effective Delegation

28 November 2015

Last week I told you about Simon and how he was always interrupted. His company perceived him to be poor at delegation, hence my involvement. We identified that he was too available and last week I gave you some solutions for this common business ailment. READ MORE: • Robyn Pearce: Are you too available? • […]

 

Are You Too Available?

11 November 2015

‘Simon, what’s your biggest challenge?’ I asked. He was having a follow-up coaching session after a half-day’s training. ‘I think I’d call it delegation,’ he replied.  ‘I seem to be interrupted all day long with team members wanting help. I don’t want to send them away – I know we have to be available for […]

 

How To Get Engagement From Your Staff

16 September 2015

  Are you interested in getting full and involved participation from your people? Instead of telling someone to do a task, ask them how they think it should be done. I first read the following story in Les Giblin’s excellent book ‘How to have confidence and power in dealing with people’.   He gives credit to […]

 

Don’t be so available

9 September 2015

How much assistance to your staff is too much? Surely good staff management and delegation is to be available when people have questions? Not necessarily. Actually, being ‘there for my staff’ 100% of the time is neither good management nor good delegation. Instead, it causes bottlenecks, frustration, low morale, and blocks your people from learning […]

 

Can Efficiency Be Taught?

2 September 2015

I was having a conversation with my 90-year old aunt about delegation, task management and managing staff – she’d had many years of running teams and offices. She said: ‘Efficiency is a life-long discipline, and not everyone has it or can learn it. Some people are naturally efficient and disciplined. Others are not – they […]

 

Timely Tip for Parents

19 August 2015

I truly believe that bringing up children is one of the toughest assignments there is – and one of the most important. It’s not for those who crave instant gratification – you sign up for the long haul and there’s no sending the squalling, dirty, and often unappreciative merchandise back. And as for time management […]

 

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Catalyst For Efficiency ImprovementsIt was great to introduce our two job-share receptionists to Robyn’s Getting a Grip on The Paper War text.  It became a catalyst for us to improve our administration proce..." Marie Collins, Business Manager, The NZ Institute of Plastic & Cosmetic Surgery

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We've Regained 30% Of The Time We Used to Lose! Since we worked with Robyn 5 months ago our team of 12 underwriters and support staf..." Senior Underwriter, QBE Insurance, New Zealand

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