Top Time Tip #129 Do You Ever Struggle To Make The Right Decision?
12th November 2009
I'm currently in Atlanta, Georgia for a conference. Just a quick note before I head downstairs and become consumed in learning and meeting new people.
Ever noticed how easy it is to slant or even change people's expectations in just a few words? Today's article has an angle on changing expectations. And I had the pleasure of listening to an airline steward do to it to a planeload of people yesterday morning.
My Air New Zealand flight was just landing at LAX. The Kiwi steward came on the PA with:
'Welcome to America and we're sure you'll really enjoy your time here. If you're home, happy homecoming. If you're a visitor, America is a beautiful and hugely diverse country. You'll find that almost all Americans are very friendly and hospitable people. And if you're here for business, good luck - and don't give up!'

We landed with a smile on our faces.
Actually, I agree with him, yet how often do you hear people, even patriotic Americans, mumble about the negative aspects of the USA?
Personally, I've always found that almost all Americans respond to a smile and a friendly 'How are you?', and over the last 24 hours there's been plenty of opportunity to test that perspective. I've received consistently helpful great service from a wide range of people from two airlines, two cities and two hotels, as we worked through the consequences of a cancelled flight and baggage that wanted more air points! Robyn and bag are now united and everyone's happy.
Cheers,

Lead Article: Do You Ever Struggle To Make A Decision?
Last week I interviewed a truly inspiring lady for our GettingAGrip In ner Circle Members' monthly interview. Glenna Salsbury CSP (Certified Speaking Professional) has many credits to her name, including Past President of the US National Speakers Association. My first introduction to her was years ago when I read her inspiring story in 'Chicken Soup for the Soul'. She's also the author of best-seller 'The Art of the Fresh Start'.
Our hour-long interview on 'How To Achieve The Desires Of Your Heart' is packed with practical advice. Here's a snippet from Glenna to also share with my Top Time Tips readers - on making decisions.
'One of the things we are challenged with is making decisions. Any decision that moves us out of status quo tends to drain our energy and causes us to lose focus. We don't think very clearly when it comes to difficult decision making. Instead, we tend to chase our tails.
'For example, we may say 'my business isn't working; we're not making enough money; I should change jobs or go out and get a job'. Or, we may say 'I can't do that right now, I might miss a mortgage payment on my house'. And before we know it we're into, 'I can't do that'.
'Then we get fearful about the perceived risks and so we stay where we are - and then we become negative and frustrated about that. All our attention is going on what we have talked ourselves into believing we can't do.
'On a personal level we may say the same thing about a relationship. 'I really need to get out of this relationship but I don't have the money to go out and live on my own, so I'm stuck here' or 'I'm employed somewhere and I don't like my boss, so I should leave, but I really can't afford to'.
'I have a phrase that helps me.
'We are where we are, because we haven't taken ourselves someplace else.'
We tend to blame people - that is our first step for unhappiness. We act as if it's someone else's fault, other than ours!
'Here's a formula to help us stop chasing our tails. It's called the Triple A B C, written on a page thus:
A A A
B
C
In any decision, no matter what it is, there are only three things you can do:
ALTER your current circumstance: For example, move within a company. Maybe you're in sales and you're sick and tired of it, so you move to customer services. You didn't quit the company - you altered your current experience.
Ask yourself, 'Can I alter my current experience?' If the answer is 'No', then I only have two options left.
AVOID the experience completely If I live where I live and it's boiling hot and I don't like it then I have two options - I can't 'alter' the weather but I can AVOID the heat and move or I can go to the third A - accept.
ACCEPT (and quit complaining!)
Then, once you've accepted your situation:
BUILD your strength Emotionally, physically, spiritually, mentally.
CHANGE your perspective It's not always going to be like this.
'This process works better than a pros and cons list because that doesn't help you make a decision - you just move back and forth between the two lists. With this simple method you just need to think clearly about what you're doing. It enables us then to be clearly energetic and not whining over our current circumstances.'
To find more about Glenna, check out www.glennasalsbury.com.
And I do encourage you to listen to the whole interview - it's well worth the time. It's only available to our GettingAGrip Inner Circle members and you can have your own one month trial subscription for the princely sum of $1! (Which means you'll get Glenna's interview on CD if you're quick, or you'll be able to download it from the Members' private site.) You'll find full information at www.gettingagrip.com/products/membership.asp.

Time To Order Your Diary Refills for 2010
Its time to order all your diary, refills and storage binder requirements for 2010.
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Book Specials - Be Quick!
The publishers made a mistake and didn't sell out of all the old stock of two of our books before they did the next print run. Therefore we have a few remaining copies of Getting A Grip on Leadership and Getting A Grip On The Paper War for sale at very reduced prices.
The content is exactly the same as the current version - only the cover is different.
To purchase your copy of either Getting A Grip on Leadership and/or Getting A Grip On The Paper War for half the normal price, please visit our Book specials product page at http://www.gettingagrip.com/products/bookspecials.asp
Thought Of The Day
Our plans miscarry beacuse we have no aim. When a man does not know what harbour his is making for, no wind is the right wind.
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