If You Want The Most Long-Term Results, Coaching And Consulting Gives You The Best Return On Your Investment
'How the Building Company Director Gained Back Hours’
"You've done great and wonderful things for our business"
What We've Learnt About Coaching
And Why It's The Fastest Way To Turn A Business Into A Cash Machine Ever noticed the truth of that old saying: 'We can't see the wood for the trees'? An independent and knowledgeable outsider can always see opportunities we're blind to as we grind away at the coalface.
In our own GettingAGrip.com business we pay many thousands a year to get specialist advice from business coaches, both in person and via their training products and services. It never ceases to amaze me how swiftly a few well-chosen words from an outsider can shift my thinking, lift my understanding and dramatically magnify my results and profit.
What we pay a coach for is not the relatively small amount of time a subject matter specialist needs to spend with us to help us make changes. Instead, their value is in the high-end knowledge acquired through years of study and experience and therefore the time and money they save us as we implement their advice.
Even though we've invested lots of money every year on professional advice, when I think about the years of wasted time and money before we lifted our game to use the best coaches we could find, it's a no-brainer! In comparison, the investment was tiny.
With that personal experience, no wonder I really encourage you to do the same. I'm not suggesting anything I don't practice myself.
But, instead of me tooting my own horn, let our clients tell you their experiences. (And these are just a few)
|
The Lawyer Who Increased His Billable Hours By Over 200%
We can't give the name, but 'William' is a partner in a large law firm. He was causing his partners some concern. Amongst other issues, his billable hours were almost always less than 10 hours per week.
After only six sessions with Robyn, spread over four months, he lifted that to over 30 hours per week - an increase of over 200%. Many top attorneys charge at least $500 per hour. Do the sums - you'll find that's an increase of close to $500,000 per year more that the firm can now charge.
|
|
An Increase of 30% In Gross Turnover Due To Better Systems
"When we reviewed the progress made as a result of your concepts, a staggering number of them had become an integral part of our day to day business, collectively making a huge difference to our efficiency and also bringing our team closer by relieving them of some of their time-constraint-induced-stress. Because of the time streamlining we have reduced individual report writing time from approx. 1.25 hours to 45 minutes per report with an increase of 30% gross turnover."
Wayne & Lisa Hughes, Occupational Therapy Helping Children, NSW, Australia |
1. Kate, a senior product manager, after one week's focus saved 8 hours in the next week by eliminating three major time-wasters related to a range of meetings. She now uses those same strategies with every meeting.
2. Karlea, another project leader, saved the company 4 hours 40 minutes in just one meeting by only inviting people to the parts of the meeting directly relevant to themselves. Savings - a minimum of $1,000 in direct cost, even without factoring in things like cost of desk, phone, building, support staff and the opportunity cost of so many staff not getting on with other vital work.
3. 'I've worked closely with Robyn over four of the last six years. The impact of her training and support has been huge - there is no way I would now be in my current role as Head of Shopper & Customer Marketing without it. Instead I'd just be still beavering away at my own work as a Product Manager, frustrated that I wasn't reaching my potential but not sure what to do about it.
Just a few of the benefits:
- More money! With the move into leadership has come a significant increase in salary.
- I now work on the job at a far more strategic level, rather than just head down in my work. This is bringing excellent results to the business at large.
- My clarity, focus and time efficiency have dramatically improved.
- My self-esteem has greatly improved. I'm far more confident and my team and manager tell me I'm a better leader.
- New and exciting challenges in leadership and management. In the past I would have tried to control every detail of a project. Now, with better delegation skills I've learnt how I can safely trust my team to perform to their best. I'm now becoming a guide rather than a 'doer'.
- Especially when things get very busy, it's amazing how a reminder from Robyn can help me refocus, stop reverting back to my old habits, and move forward with better work practice. This covers all manner of angles - meetings, email efficiency, proactive performance, work/life balance ... and more.
- As she's also worked with my colleagues as a long-term resource to the company we've all grown in skills and ability. It's made (and continues to make) a huge difference to our company, initially in New Zealand and now also Australia.
Andrea Cheung, Head of Shopper & Customer Marketing, Beiersdorf NZ when this was written. She's now had a further promotion to Marketing Manager, Beiersdorf Australia, using Robyn's services again.
(Beiersdorf are producers of Fast Moving Consumer Goods, including Nivea and Elastoplast)
|
What The Beiersdorf Senior Executives Said:
"I have used Robyn as an Executive Coach for key Senior Staff for a number of years now and couldn't recommend her more highly. I've found as people step up in the organisation they often struggle to identify where they need to spend their time, as well as what and how to delegate for the best results, and often group training offers technical knowledge but not the follow up to develop positive habits. Robyn has a great empathy and affinity with people. Working one on one with them she is able to work on real life issues affecting their performance and to identify those areas that they need to focus on improving to deliver optimum results."
Merilyn Havler, General Manager, Beiersdorf New Zealand
"Having worked already very successfully with our NZ Team, Robyn's support of the Australian Team over a 12-month period was fundamental to helping us cope with increased day to day workload - especially after the Trans Tasman integration of Marketing. Robyn advised the team of easy, straight forward measures/change of behaviours which resulted into significant daily time savings. Further, Robyn was a valuable coach to individuals to increase their confidence into their own abilities and job management. We would like to thank Robyn for all her highly dedicated, achievement oriented support!"
Julia Braun, General Manager - Marketing, Beiersdorf Australia
|
The Librarian Who Got Her Life Back!
'The kick-start that I needed was delivered by a velvet glove, but make no mistake the iron hand within the glove ensured that the message was received and understood. If you are going to spend some quality "me" time, one of the best people you can spend it with is Robyn Pearce
Being able to talk through the many issues raised in her books and absorbing the guidance of someone who truly does understand all facets of the situation, gives you an amazing sense of relief. My office is a fantastic space now, a great place to work.'
Heather Jenks, Associate University Librarian (Research and Learning Services), University of Canterbury. |
The Insurance Team Who Gained Back A Minimum of 12 Hours Per Week
'Since we worked with Robyn 5 months ago our team of 12 underwriters and support staff have improved our effectiveness significantly. Amongst other things we've regained about 30% of the time we used to lose searching for lost files. This amounts to a saving of at least an hour a week per person without including the value of other work we are now freed up to do.
Well worthwhile in terms of productivity gains and there's also the non quantified savings on "stress and frustration" as well.'
Paula Harris, Senior Underwriter, QBE Insurance, New Zealand |
The Financial Planner Whose Productivity Increased Between 30% - 50%
'Now several months later and my productivity has increased between 30% and 50%. I'm seeing more and better clients, almost 90% proactive. I'm starting around 8am, leaving by 6pm and spend sleep hours asleep. Now there's an innovation. Thanks, Robyn. It makes so much sense.'
Senior financial planner, IPAC, Australia.
|
The Underwriter Who Reduced Interruptions And Improved Paper-Handling Time By At Least 30%
'I've reduced my paper-handling processes by at least 30% through improved methods and less multiple handling. This also means less work for others. The ratio of interruptions, both by me and others, has significantly improved. I'm more relaxed, clearer and more focused on my key objectives and tasks. I'm not over-committing now, don't get so caught up in others' urgencies, have become better at lateral solution-solving, and even find I'm more open to others' feedback. It's all good - and not least, I'm enjoying work more.'
Senior underwriter, QBE Insurance, Auckland, New Zealand.
|
The Accountant Who Doubled His Billable Hours
Robyn will tell this story - it's a work in progress:
'Andrew' has been working with me for 5 months and was feeling a little frustrated - he was beating himself up for the backlog of projects he hadn't yet caught up on. It's too easy to see only the work ahead instead of also acknowledging progress, so I asked him to reflect on where he'd been at the beginning of our working together. It was as if someone had turned the lights on!
Here's what he said:
'When I met you I was only charging out about 2 hours a day. Now, due to the better systems we've instituted and my increased clarity, the entire team is working more productively. I'm now billing out at least 4 hours a day and the staff have higher billable hours as well. And this is the quiet time. This is outstanding!'
We calculated that the increase would equate to at least an extra $1,000 per day in gross turnover.
He went off to celebrate as soon as we finished on the phone!
|
The Home-Based Business Drowning In Paper Work And 'Stuff'
'Nearly there! We all feel clearer and calmer and are still bathing in the afterglow of the big clear out and the delightful-to-use filing cabinets etc. The  end is clearly in sight. 'Grant (14 year old son) is also reveling in the joys of his sparkling desk and drawers (although the floor is not yet quite cleared!). In-tray - what in-tray! Stewart (husband) loves not having one!' Home-based family business (names changed to protect privacy). This unsolicited letter came after an on-site office systems consultation with Robyn. |
The Sales Team That Changed Their Habits
'Thanks so much for the work you've done with our Sales Team. We still can't believe the difference as we walk past their offices - we can actually see their desks. And there are all manner of other benefits.
- Maria hasn't been late for any meetings and it's now 6 weeks since you worked with her.
- Peter is getting his paperwork to the accounts department on time, for the first time since he started working here.
- Julie is leaving at a sensible hour, instead of being the last one to leave every night. (We began to wonder if she had a home to go to!)
- We now have hardly any complaints from other departments about the sales team's responsiveness - they were constantly causing bottlenecks prior to being 'Robyn-ized'!
|
If you or one of your team would benefit from focused assistance in some area of productivity, coaching is THE answer.
|
Full Money-Back Guarantee:
If, after completing the coaching programme with us, you feel you've not generated AT LEAST 200% return on your investment,
we will repay you the full amount.
There is one caveat only - you must prove that you've put your coach's suggestions into practice.
|
|
|
